Everytime we test the connection when we create issue from gmail, we get a network timeout error.
have tried with both imap and pop3, both secure and not
Create a new issue from each email message
Create a new issue or add a comment to an existing issue
javax.mail.MessagingException: Read timed out while connecting to host 'imap.gmail.com' as user '' via protocol 'imap, caused by: java.net.SocketTimeoutException: Read timed out
javax.mail.AuthenticationFailedException: Read timed out while connecting to host 'pop.gmail.com' as user '' via protocol 'pop3
This is what says - the Jira server is trying to ask the email server for emails to read and convert to issues or comments, and the email server is not responding to it at all.
Either
A timeout usually implies the third one, as a timeout usually means something is available there, but it is not responding as expected.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.