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how to change admin passowrd

Gauri Velankar December 23, 2019

Kindly help me to change admin password

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Jorden Van Bogaert
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December 23, 2019

Hi @Gauri Velankar 

If you are a Jira administrator and the admin account you want to change the password for is either internal, or the user directory is writeable, you can simply go to the User Management section in Jira, go to the specific User and in the top right, there should be a menu with the option to set a password.

If you've lost access to all internal admin accounts, I advise you to follow this article: https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html

Kind regards
Jorden

Gauri Velankar December 23, 2019

I am not fining options to change the psw..., I can only edit the roles of it

Jorden Van Bogaert
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December 23, 2019

Have you opened the user's specific administration page (by clicking on its name). It should look like this.

123.PNG

However, on my printscreen under "Actions", you'll see that I also don't have the possibility to set the password. This is because of the "Directory" being Crowd server and it being configured to be read-only.

If your user management is coming from something different than Jira Internal User Directory, it may be configured to be read-only. In that case, you should update the user details in the user management application that you use.

I also believe you should have the system administrator global permissions. So make sure that's okay.

Jorden Van Bogaert
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December 23, 2019
Gauri Velankar December 23, 2019

Thanks It worked for me....,

Like Jorden Van Bogaert likes this

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