how to assign group to ticket by way of workflow

[Admin Helpdesk]

Hi
I'm wanting to create a workflow that will be attached to a specific type of issue and I have some difficulties understanding how to attached the groups in the workflow.

exsample: QA Team -> R&D Team -> Management Team

is it possible or there is some way to do something similar?

[Jack Brickey]

Workflows are not associated with teams they are associated with issuetypes. With that said you could design your workflows around the team concept.

for example:

• Issuetype = Story for DEV team/workflow
• issuetype = Test for QA team/workflow
• issuetype = Task for management/ workflow

If you then want to restrict who can access these by groups you could consider Issue Security. But unsure if that is required.