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getting spammed w/emails to join jira service mgmt / other weird thing too - help!

J G September 3, 2023

I am being spammed by atlassian offering me access to jira service management. I unsub'd on atlassian website from everything but trello related emails because I only use trello. 

I'm receiving nearly 1 email a day. And these emails don't have an option to unsubscribe on them, or an option from within the gmail account they are sending to. I don't know if sending them to spam/blocking will then block anything related to trello. 

furthermore there are 8 jira urls listed on products page under my account. I did not do this.  

I have no clue what's going on. I'm near just deleting my account with atlassian and starting over. 

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Trudy Claspill
Community Champion
September 3, 2023

Hello @J G 

Welcome to the Atlassian community.

I am sorry to hear about this, but it is unfortunately becoming more prevalent. Anybody can sign up for a free instance of Atlassian products and then invite others to collaborate in that instance simply by typing in an email. It seems that bad actors are using that as a method to spam and phish people now.

Unsubscribing from Atlassian marketing emails has no affect on those invitations to specific sites. And Atlassian does put an unsubscribe option on their marketing emails.

If you are receiving unsolicited and unexpected invitations to access specific Jira instances you can forward those emails to abuse@atlassian.com, and Atlassian will investigate the sites.

Once you have accepted an invitation, the only way to be removed from the site is for the administrators of that site to remove you.

J G September 3, 2023

Ah hah! This is helpful. I'll definitely forward the last email I got.

I haven't actually clicked on anything in these emails, only opened the emails to see the email. 

Trudy Claspill
Community Champion
September 3, 2023

I have not actually gotten such an invitation myself. It is possible that the site may be added to your products list even if you don't accept the invitation, because technically they have already granted you access even if you don't choose to use it.

J G September 3, 2023

That makes sense. I think it might be same number of emails as urls on the profile. 

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