cannot manage 1 particular add-on , Invalid module key specified

[Dimitri C]

I cannot expand/access/manage an add-on. The error comes from the underlying call to

https://<serverurl>/rest/plugins/1.0/com.onresolve.jira.groovy.groovyrunner-key

This gives a 500 - Invalid module key specified

Whatever I do, I cannot seem to fix it. The add-on seems to function ok.

Other endpoints do work:  eg. /rest/plugins/1.0/com.onresolve.jira.groovy.groovyrunner-key/license

[Vincent B]

Hi Dimitri C, 

We have exactly the same problem here. I'm interested if you found a solution to solve this problem.

[Dimitri C]

I finally ended up deleting the plugin in the database directly and manually removing the jar file, and re-install. That was the only way

[Vincent B]

Thanks for your prompt answer Dimitri C !!

What is the SQL query to remove the plugin in the database?

What about all scripts and custom fields already created? Are they removed as well?

I already tried to remove the jar file and re-upload it but it did not work.

[Dimitri C]

I can't seem to locate it right now, but you can also try via REST;

DELETE /rest/plugins/1.0/${plugin.key}-key

no, it doesn't remove the scripts & fields, they'll just error. WHen re-installing the plugin all should be ok again

[Vincent B]

Ok,

I'll give it a try, 

Thanks a lot for your help!

[Vincent B]

Hi,

I managed to delete it via REST. I tried to install the latest version from UPM. The installation finished with the same error "invalid module key specified" !

However the addon seems to be installed with the latest version, but it is not manageable, which can be a problem to apply a new license for instance. This issue make me crazy. Let's hope that Adaptavist support will find a way to solve this issue. 

[Vincent B]

The problem has finally been solved by Adaptavist support in our case. https://productsupport.adaptavist.com/browse/SRPLAT-1442

It came from a Scriptrunner Fragment configured with the Key field empty.

The version 6.19.0 will contains a fix for this bug. 

[Vincent B]

Adaptavist released the version 6.19.0 that fix this issue: https://marketplace.atlassian.com/apps/6820/scriptrunner-for-jira?hosting=server&tab=versions

I installed it and it solved the problem