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best practices for issues and reporting

Jason Gorman
Jason Gorman April 19, 2019

I'm new to JSD and I'm not clear on what information to include in an issue that would be useful for later reporting.  I see "Issue Types" and "Components" and "Labels", and I don't understand how these features would best used to produce reports.  I have been reading articles on the Atlassian Support web site and I haven't found the guidance I'm looking for.

Are there any resources that explore this topic in depth that could be recommended?  Thanks.

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Sandesh Shetty
Sandesh Shetty
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April 19, 2019

https://confluence.atlassian.com/servicedeskcloud/setting-up-service-desk-reports-732528965.html

@Jason Gorman it may help you

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