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automation error

jiranov7 November 7, 2021

Hello

I am designing a workflow for my company

I set a rule that when issue is created , automation transits to next transition

but it faces error 

what should I do?

1 comment

Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 7, 2021

Hi @jiranov7 and welcome to the community!

Could you share the rule and even more important the error? It could be a lot of things so the error might give us a clue.

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 7, 2021

A more basic question- are you transitioning all created issues upon create? If so, why? Why not simply make the desired status be the initial status?

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