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add an automation that takes the email from those two fields and adds them as a participant to the c

add an automation that takes the email from those two fields and adds them as a participant to the c

Hi All,

I have tried it add an automation that takes the email from those two fields and adds them as a participant to the created ticket. but not select the request participants?

Please help me.

1 answer

0 votes

Hi @Suneeta Gupta

Which fields are those? You are trying with Jira automation? Can you please post your rule here?

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Customer emails field, When issue is create customer will enter the email address that email address should add to participants field

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add an automation that takes the email from those two fields and adds them as a participant to the c

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