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add an automation that takes the email from those two fields and adds them as a participant to the c

Suneeta Gupta January 25, 2023

Hi All,

 

I have tried it add an automation that takes the email from those two fields and adds them as a participant to the created ticket. but not select the request participants?

Please help me. 

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Alex Koxaras _Relational_
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January 25, 2023

Hi @Suneeta Gupta 

Which fields are those? You are trying with Jira automation? Can you please post your rule here?

Suneeta Gupta January 26, 2023

Customer emails field, When issue is create customer will enter the email address that email address should add to participants field 

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