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Zero remaining hours on subtask not using time.

Mike Ballinger
Mike Ballinger May 14, 2021

I have automation rule that zeros's remaining hours when subtask is transitioned to done.

If user has NOT entered any hours i.e. enabled time tracking for a particular subtask the automation fails.

Is there a way to detect that a field exists?

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Fazila Ashraf
Fazila Ashraf
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May 16, 2021

Hi @Mike Ballinger 

Can you share the screenshot of the automation that you have set?

I do not think the automation should actually fail if the value is null.

For you question: Is there a way to detect that a field exists? -> you could add another condition to check whether the field has some entries already. 

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Mike Ballinger
Mike Ballinger May 17, 2021

my bad - looks like time tracking was dropped on the sub task in question after the automation had been implemented. 

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Fazila Ashraf
Fazila Ashraf
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 17, 2021

@Mike Ballinger  , So it is all good now? :) 

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