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Workflow Customer Approval on Service desk whitout license.

Julio Bordakevich
Julio Bordakevich Oct 24, 2023

We need a customer approval for some Service Desk Scenarios.

Tipically customers not requires license.

Can we implement a approval step to the customer whitout license ?

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Esteban Diaz
Esteban Diaz
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Oct 25, 2023

Hi @Julio Bordakevich , 

short answer: yes you can 😉

And here is a document that will guide you through the approvals configuration:

https://support.atlassian.com/jira-service-management-cloud/docs/set-up-approvals/

 

Cheers,

Esteban Diaz
https://www.linkedin.com/in/estebandiaz/ 

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Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
SERVER
VERSION
4.5.1
TAGS
AUG Leaders

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