It is what it says really.
The user is trying to read a request for which they do not have permission. Check the permissions for the requests to see why not (it's not one they raised, they're not in an organisation it is shared with, or an agent has hidden, moved or deleted it - those are the most likely reasons)
Check the permissions for the requests to see why they cannot see it, then either amend the permissions in the project, add them into the right role, or from user management, add them into the group/organisation/whatever that allows people to see the requests.
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events