I am not sure what i am missing to make my Knowledge Base Articles available.
I created a Space in Confluence and connected it to my Service Desk.
I made the Knowledge Base visible for Customers in Service Desk.
But i still get the Message that the Articles are restricted and can't be seen by Customers.
The Articles are not restricted either.
What am i missing?
Not sure if this will resolve the issue but you may want to take a look at this article.
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events