I am not sure what i am missing to make my Knowledge Base Articles available.
I created a Space in Confluence and connected it to my Service Desk.
I made the Knowledge Base visible for Customers in Service Desk.
But i still get the Message that the Articles are restricted and can't be seen by Customers.
The Articles are not restricted either.
What am i missing?
Thanks
Best Wishes
Michael
Hi Michael,
Not sure if this will resolve the issue but you may want to take a look at this article.
Hallo @Bryan Trummer - ReleaseTEAM ,
It seams it was a Sync mishap.
Thanks for the Link. I was looking for something like that, but couldn't find it.
Best Wishes
Michael
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Glad it was able to resolve your issue.
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