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Why I need to re-calclualte the SLA ?

Mohamed Saad Taha
Mohamed Saad Taha Oct 10, 2023

Dears,

Why I need to re-calcluate the SLA ? without any change happen in SLA configuration 

sometimes I found SLA is breached and once I click re-calcuate it is changed to meet the SLA Without doing any change in SLA configuration?

 

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