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Where is the archive file for a manual upgrade to Jira Service Desk (4.7.1) Data Center (Jira 8.7.1)

Christopher King
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March 6, 2020

https://confluence.atlassian.com/adminjiraserver/upgrading-jira-data-center-manual-938846951.html  Says if we want to do manual, get the archive file.  I don't see an archive file for newer versions.

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Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 9, 2020

Hi Christopher, welcome to the Community!

To save you some clicks, here's a direct link to the archive file for Jira Service Desk 4.7.1. For future archive downloading needs, here's the path to follow to obtain your own:

  1. The download link will take you to a download page that you'll have to click a "view all versions" for - skip that by making the end of the URL /update - example:
    https://www.atlassian.com/software/jira/service-desk/update
  2. The most recent version is auto-selected. You can use the "View all versions" link to pick a different one, otherwise choose "TAR.GZ Archive" from the list (or ZIP if you're on a Windows system)
    image.png
  3. Click the Get Started button to agree to the license terms and download the version of Jira you're after

Tip: the Jira / Jira Service Desk Server and Data Center installers are the same file; it's the license you apply in-product that determines if it's a Data Center instance or not.

Cheers,
Daniel | Atlassian Support

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Christopher King
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 3, 2020

It's gone again.  If I go to that link, click 4.7.1, I only see Windows, Mac, and Linux installers, no zip.

Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 4, 2020

Interesting. I'm not sure why it's not visible in the version picker, but the file is still available. Here's the direct link to the zip:


https://www.atlassian.com/software/jira/downloads/binary/atlassian-servicedesk-4.7.1.zip

By changing the version number or extension, you can access any of the files in the archive. The naming scheme is consistent across releases.

Cheers,
Daniel

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