Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

When sending an approbation, I should be able to add a comment on the email

Good afternoon all, 


When sending a ticket for approbation I have the screen "Approbation" where there is the fields: 

- Approvers

- (comment : added automatically)

However, when choosing an approver + adding a comment, the email for approbation doesn't take into account the comment previously added. 


At the same time, it is not possible to add the "comment variable" on the template. 

2022-12-08 15_07_50-Customer notifications - Service project.png


How can I proceed?



Have a nice day

1 answer

0 votes
Brant Schroeder Community Leader Dec 12, 2022

@Bastien Delourmel The latest comment or comment string is not sent in the email.  If you want them to review the issue before approving it you can select the "Don't show 'Approve' and 'Decline' buttons - approvers must select 'View request', sign in, and approve or decline from the request view" on the approval notification screen so they have to log in and review the issue.  

I looked and did not find a feature request to have this functionality in the Approval notification.  I would suggest creating a feature request here: 

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events