The user is a customer in my service desk, and my permissions allows ANY user of JIRA to be a participant.
when I view the issue NB-2357 in JIRA, the "Request Participants" field does not show. The story and request type are set.
So to try and add the participant I click to view the issue in the portal. Once there I try to "Add People" and find email@example.com in the list. When I click the user name, it gives the error "The user cannot be found"
It is strange that the issues in my project do not display the "Request Participants" field in JIRA, as well as give that error when trying to add the user when viewing the issue in the portal. I am not sure what is wrong.
Hello everyone! We are very excited to announce some much needed changes to the issue create experience in JSM (the blue "create" button) at the top of the screen. We have just starte...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events