There are 2 locations within Jira Service Management (server version) where I can set Customers.
1 - Customers on the left sidebar under Queues. I know this list is driven by the setting used in Customer permissions under Project Settings.
2 - The Service Desk Customer role under Users and Roles.
Is there a difference between the two customer lists?
Hi @Adrienne Sluss ,
you can add customers to your project both ways, but there are some differences in functionality:
Hope this helps!
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