Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

What is the best way to categorize issues so that I can show ratio of work by category? Edited

Tanya W I'm New Here Oct 13, 2020

I would like a way to categorize types of work such that I can capture the ratio of stories in each category and display it in a dashboard.  I would like to be able to track these categories across multiple releases and projects.  What is the best way to do this?  I have considered using a component for each category, creating a custom field for each category that would be added to each issue type, or creating a separate issue type for each category. I'm not sure if any of these approaches is the best.  Looking for some insight on how others have done this. 

 

 

1 answer

1 accepted

0 votes
Answer accepted

Hi @Tanya W 

Yes custom field can work. You can then create a filter and then use that filter in various dashboard gadget to create reports based on that category field like a simple Pie Chart.

Before you create a new custom field try to use Components field. Components in Jira also bring more features like auto assigning issues to Components' lead (if configured).

Ravi

Tanya W I'm New Here Oct 14, 2020

Thanks @Ravi Sagar _Adaptavist_ . Out of curiosity, do you see any advantage or disadvantage to creating separate issue types for each category?

Like Ravi Sagar _Adaptavist_ likes this

Create separate Issue Types when you have separate process for those issues like Bug are different from Stories and when you need to capture/track different information for those activities/tasks. 

Like Tanya W likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

157 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you