I would like a way to categorize types of work such that I can capture the ratio of stories in each category and display it in a dashboard. I would like to be able to track these categories across multiple releases and projects. What is the best way to do this? I have considered using a component for each category, creating a custom field for each category that would be added to each issue type, or creating a separate issue type for each category. I'm not sure if any of these approaches is the best. Looking for some insight on how others have done this.
Hi @Tanya W
Yes custom field can work. You can then create a filter and then use that filter in various dashboard gadget to create reports based on that category field like a simple Pie Chart.
Before you create a new custom field try to use Components field. Components in Jira also bring more features like auto assigning issues to Components' lead (if configured).
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