What happened to the "import external project" function. It seems to have dissapeared.

[Ben Doorn]

The import external project suddenly ends up in a dead link. What is wrong here ?

[Ben Doorn · Accepted solution]

Somehow the importer plugin was disabled, reason why is unclear. Support enabled it again for me. It is working again. Thanx.

[Ben Doorn]

https://bluedesk.atlassian.net/secure/admin/views/ExternalImport1.jspa

It seems to be the correct URL I will open a support ticket.

[Marlon Aguiar]

Ben, what's the URL you are using to access it? The correct URl shoud be:

https://example.atlassian.net/secure/admin/views/ExternalImport1.jspa

This URL shouldn't give you any errors. If you still have errors those please open a support ticket at https://support.atlassian.com so we can investigate further.

Regards,
Marlon

[StevenA]

Hi Ben,

Import external project is restricted for OnDemand as currently, this is only available for JIRA hosted product.

[Ben Doorn]

But this page from your own documentation (https://confluence.atlassian.com/display/AOD/Importing+Issues) explains how to import data on the OnDemand version. And it was working a few weeks ago. So I assume it can be done and the 404 i got is an error. Otherwise the system is completely useless for us.