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Webhook to create issue using Automation

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April 17, 2021

I am trying to do an Automation in JiraService Desk

* Incoming Webhook
* Create ServiceDesk Customer
* Create Issue

Here is what happens:

1) POST attempt #1 => Customer is created (but fails on Create issue, because it says the reporter is invalid

2) POST attempt #2 (using same data) => Issue is created.

So when a new customer is created in step 2 of the automation, how do I reference (or wait) the newly created customer in  step 3 of the automation.

Screen Shot 2021-04-17 at 9.18.10 AM.png

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__ PowerUps
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 17, 2021

Some more details
Screen Shot 2021-04-17 at 9.27.50 AM.pngScreen Shot 2021-04-17 at 9.27.35 AM.png

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