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We are unable to add Customers

EverGulf Support
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April 8, 2024

We are unable to add new customers throwing the below error.

We're having trouble. Check your connection and try again

Kindly check and update.

 

image.png

1 answer

0 votes
Asha Goyal
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April 8, 2024

Hello @EverGulf Support 

Welcome to Atlassian Community !

Please check if you have permission to manage organizations.

From the screenshot it seems you are trying to create the organization. And for that you don't have sufficent permission. Kindly check if only Jira Administrator can create the Organization. 

For checking the setting navigate Cog icon > Products > Configuration.

image.png

Hope it helps.

Kindly Accept and Vote my answer if it helps.

Thanks

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