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Wanted to hide/Restrict Values in Custom field of type select list based on request types

I am looking for a way where the values in Custom Field of type select list can be restricted based on the "Request Type". There is a way to do this for Issue Types; via 'Behaviours' script. but I want to do it for Request Types.

For e.g., Single select Custom Filed Values - A,B,C,D,E ,AA,BB,CC,DD, EE and
Request Types - Error, Problem, Issue, Question
If Req Type = 'Error' then Custom Field Values - AA, BB, CC
If Req Type = 'Problem' then Custom Field Values - A, B, C
If Req Type = 'Issue' then Custom Field Values - E
If Req Type = 'Question' then Custom Field Values - DD, EE



1 answer

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 05, 2023

Hi @neelu g ,

try to use getRequestTypeName() method in behaviour initializer. 


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