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Validations in Jira Service Desk

How to Validate Email and Phone Number validations in Groovy Script for Jira Service Desk.

Here we are showing these 2 fields based on some custom field values, if we write in JSU Regular expression its validation even if these fields are not visible, as there is no precondition to check it. so looking for any script to validate.


1 answer

Hi @srilatha konda ,

I am Raja from Beecom team. We would love to help you with this special use case. Kindly create a support ticket from the below link so that we could help you configure.

Also, you can send your query to this email id: internally it creates a support ticket with us.

Thank you,

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