Validation at request creation

Mohamed Saad Taha
Contributor
June 5, 2024

Dears,

I want to configure validation at certain request creation if the reporter line manager is inactive user or equal ( system )

I already get the line manager information from AD 

is there any idea for this 

2 answers

0 votes
Mohamed Saad Taha
Contributor
June 10, 2024

Dears Experts.

 

Any Idea's please for the above

 

0 votes
Vijay Dadi
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June 5, 2024

please provide details on how you are tagging your manager as approver.

in case you are doing object lookup on employee schema, you can add in status as a qualification.

Mohamed Saad Taha
Contributor
June 6, 2024

@Vijay Dadi ,

thanks, Alot for your reply I am using Active Directory Attributes Sync add on to get the line manager from AD for the reporter and I configured line manager (user selection field) to be the approval in the stage called line manager approval, but I have two issues

1- the line manager for the reporter in inactive user (employee resigned)

2- if the reporter line manager in AD is empty i set the line manager value to user called system

 

now I don't want to allow reporter to open request if his line manager is empty or inactive 

-- i didn't get your point (you can add in status as a qualification)

 

thanks, on advance 

Vijay Dadi
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June 6, 2024

so the 1 use case, you can set the approver as system when LM is absent or inactive.

once you set the approver as system, you can modify your workflow to override the approval process to move forward with your request.

Mohamed Saad Taha
Contributor
June 9, 2024

thanks a lot for your reply but unfortunate i didn't get your answer 

what is need is block both scenarios 1 and 2 from opening the requests until they update their AD account with active LM  

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