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Using smart values in combination with JIRA Insight Automation to set a value to an attribute

Bjorn
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January 19, 2022

I am using Server JIRA and JIRA Insight.

I am trying to set an attribute value using smart values i.e. {{object.Name}} or the referenced value {{object.Domain.Name}} in the Automation section, but whatever I try, my attribute value is always "{{object.domain.Name}}" or "{{object.Name}}" - in other words, the smart value is not working and it is simply added as simple text.

Am I missing something here?

3 answers

0 votes
Lars Boldt Pedersen April 27, 2023

Looks like you are missing a Lookup action to pull values from the object scheme.

0 votes
Ksenia Abdulina April 18, 2023

I have similar question. I'm trying to use insight automation and set smart value {{initiator.displayName}} to attribute and nothing happens. Only if I enter plain username as text it becomes jira-user. 

0 votes
Oscar D. Sanchez January 25, 2022

Hi,

Can you give us an example of the smart value/object you are working on, or screenshot of the automation you need?

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