Hello @Senthu Selvanesan,
Welcome to Atlassian Community!
When receiving requests and comments from email, currently, there is no option in Service Desk to prevent customers' signatures to be added.
There are feature requests suggesting the implementation of such ability:
Please, click on vote and watch to receive updates about the feature.
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
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