Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

User Default Settings - Autowatch own issues?


Dear Community,


Im currently drilling down on Jira Service Management und checking out several features, settings and many other attributes in order to learn more about the Cloud.

When I was checking out the "User Default Settings", I tripped over the preference "Autowatch own issues". So here my questions:

  • What does "Autowatch own issue" exactly mean?
  • Will I not be able to watch my issues if i deactivate or what do the values "yes" & "no" mean if i select one or another.

Thank you for reading my question. Im looking forward to hearing from you very soon as soon as possible! JSM User Default Settings.png



2 answers

2 accepted

3 votes
Answer accepted
Charlie Misonne Community Leader Apr 07, 2021

Hi Sinemnur,

That feature is the same as on Server/ Data Center.

Autowatch means you will be a watcher automatically when you:

  • Create an issue
  • Comment on an issue

If you disable the preference in your profile you will still be able to watch issues manually.

Hope this helps! :-)

Dear Mr. Misonne,


thank you for your help! I can assure you that it helped me. If I have other questions, I will gladly be in touch with the community :)


Best regards!

3 votes
Answer accepted

Hi @Sinemnur Dasdemir ,

i'm not sure if you are familiar with the idea of watchers in Jira?

Watchers are users that will be informed when changes are performed on the issues. (non-customers) (dependent on your notification scheme).

Basically other agents/developers that want to be kept in the loop.

Be default is this settings is set to Yes, then you will be a watcher of the issue when you create it. If this is No, well then you will not be added to the watchers.

The notifications that go out (based on your notification scheme) might/will have "watchers" defined as a recipient of those notifications.

So depending on your notification scheme you might not get all the updates you expect if you are not watching the issue.

By setting this to No, it only means that you are not automatically added as a watcher, but you can still add yourself manually.


Hope that clears it up a bit!

Dear Mr. Ronsmans,


thank you for clearing it up for me. It helped me a lot!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM Jira Automation: How to Send SLA Breached Notifications

Hi Everyone, In   this tutorial,  we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached.   SLA Threshold Trigger The SLA t...

626 views 5 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you