Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,460,212
Community Members
 
Community Events
176
Community Groups

Upgrade JSD 2.3.6 in production

Jordan Abehsera
Jordan Abehsera Feb 05, 2019

Hello,

I want to upgrade my JIRA Service Desk from 2.3.6 to the last version.

I know I also need to upgrade JIRA Software.

The problem is i don't have any staging server to test the upgrade before.

Has anyone ever do this directly in production ?

How can I do ?

 

 

Thanks for help,

 

Jordan

Comment
Watch
Like Hamed Hiasat likes this
285 views

1 comment

Susan Hauth _Jira Queen_
Susan Hauth _Jira Queen_ Community Leader Feb 05, 2019

Hi Jordan,

We always use a test version especially when doing a big jump in upgrades.  However, if that is not possible, I suggest you take a back-up, and start it early in the weekend with a clear backout plan. 

Make sure you upgrade the jira software version first, as that will dictate the version of jira service desk you need to upgrade to match to the jira software version.

I do recommend you look into a jira test system.

Susan

Like
Jordan Abehsera
Jordan Abehsera Feb 06, 2019

Thanks for you answer

I also want to know if cloning the current jira application with the database can be useful ?

It will be on the same server of course..

 

Jordan

Like
Reply

Comment

Log in or Sign up to comment
Jira Service Desk
Jira Service Management
TAGS

Atlassian Community Events

See all events