Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage
Highlighted

Upgrade JSD 2.3.6 in production

Hello,

I want to upgrade my JIRA Service Desk from 2.3.6 to the last version.

I know I also need to upgrade JIRA Software.

The problem is i don't have any staging server to test the upgrade before.

Has anyone ever do this directly in production ?

How can I do ?

 

 

Thanks for help,

 

Jordan

1 comment

Hi Jordan,

We always use a test version especially when doing a big jump in upgrades.  However, if that is not possible, I suggest you take a back-up, and start it early in the weekend with a clear backout plan. 

Make sure you upgrade the jira software version first, as that will dictate the version of jira service desk you need to upgrade to match to the jira software version.

I do recommend you look into a jira test system.

Susan

Thanks for you answer

I also want to know if cloning the current jira application with the database can be useful ?

It will be on the same server of course..

 

Jordan

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Jira Service Management

Announcing Jira Service Management!

Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...

1,383 views 16 33
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you