Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unsaved comment

I bet it's very simple but it's not obvious in the GUI.

How can you show an 'unsaved comment' and save it?

3 answers

1 accepted

1 vote
Answer accepted

Hello Ivo,

Thank you for reaching out to Community!

Usually, an unsaved comment shows when clicking on the comment box. It doesn't show a message that there is an unsaved comment, but when clicking to add a comment, it will show the comment that wasn't saved.

If you have any other questions regarding this matter, please let us know.

Regards,
Angélica

Yes, it does show as unsaved:

2021-04-06 09_00_54-[SAP2021-276] Add CRM _ Company ID Field in Customer List app - Jira - Opera.png

I spent a lot of time trying to restore my comment. Eventually I was able to find this site but I searched many combinations of 'unsaved comment' in the help section of Jira because I thought it was user error on my part.

 

At least update your help page to explain that this is bug if it has been a known issue for two years.

 

Screenshot 2021-04-22 174733.pngScreenshot 2021-04-22 174806.png

Glad you were able to restore it. I could never get to that point.

Just one of the reasons I'm not a fan of Jira.

Like # people like this
0 votes

Hello @ingrid_gain,

Welcome to Atlassian Community!

Thank you for sharing the screenshot. 

The issue that you are facing is related to a known bug. For more details, please check the ticket below:

Please, click on “This affects my team” and also watch to receive updates about the bug fix.

Kind regards,
Angélica

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Next level incident management in Jira Service Management

Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...

1,628 views 20 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you