The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hi Susan
we need to assign them because my reports shows unassigned techs. How would I go about changing the workflow properties to let me change it?
Hi,
But shouldn't your reports be excluding closed issues?
Here's the documentation on properties:
https://confluence.atlassian.com/adminjiracloud/workflow-properties-776636709.html
Susan
My standard dashboard report shows all assignee tickets but I do not know how to exclude unassigned?
Hi Amer,
In the filter for the dashboard report add in the JQL: resolution = Unresolved
That will exclude all closed issues
Hope that helps
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events