Whenever I select Channels -> Widget and try to save the widget I get an error - "We can't save the widget right now. Try again in a little while."
Can someone help me how to go around with this error? I am new to Jira.
Hello @Colab Notes,
Welcome to Atlassian Community!
This issue happens when the widget add-on was not correctly installed on the site, so it's necessary to uninstall and install it again and this is something that only us from Atlassian can do.
I uninstalled and installed the widget and it should work now.
Please, give it a try and let us know how it goes.
Hello @Angélica Luz I can now create the widget but while adding it to my webpage it give samesite attribute error -
A cookie associated with a cross-site resource at http://atlassian.com/ was set without the `SameSite` attribute. It has been blocked, as Chrome now only delivers cookies with cross-site requests if they are set with `SameSite=None` and `Secure`. You can review cookies in developer tools under Application>Storage>Cookies and see more details at https://www.chromestatus.com/feature/5088147346030592 and https://www.chromestatus.com/feature/5633521622188032.
Could you please help with this?
I'm glad that it's working now, thank you for confirming.
Are there any errors on the UI when the customer tries to create a ticket?
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