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Unable to add attachments

Minu Murali
Minu Murali May 18, 2021

Hi Team,

We migrated to V8.16.1 and post that we are not able to add attachments into jira issues image001.png.

Steps to reproduce:

  • Click on attachment icon
  • choose a pdf/txt/png data
  • click on open

A pop up appears with HTML text as shown below and there is no further button available. We have to close the application. In the end we are not able to add any attachments

 

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JP _AC Bielefeld Leader_
JP _AC Bielefeld Leader_
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May 18, 2021

Hi Minu Murali,

did you try with different browsers?

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Minu Murali
Minu Murali May 18, 2021

Yes We tried with Chrome and Microsoft edge. Same issue.

We tried drag and drop as well. Same issue.

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