Unable to add a series when creating a custom report for JSD. I am set up as a project adminstrator.

Linda Szedula
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February 6, 2019

What else could be the issue? 

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Jesse Kona
Contributor
November 20, 2024

I am having a similar problem and found this open bug: https://jira.atlassian.com/browse/JSDCLOUD-15339

It happens when I reference the "Created" field in the series.  If I don't reference that field, it works fine.

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 7, 2019

Hello Linda and welcome to Atlassian Community!

Just for further clarification, can you please let us know if it shows an error when you click on "Add" after adding the information for the series?
If it does not show any error on the UI, can you open the developer tools on your browser and check if it shows any error? If so, can you send us a screenshot of this error?
Please, give us more details about what you are seeing when trying to add a series, it will help us better understand and find what is causing this.

Regards,
Angélica

Linda Szedula
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February 7, 2019

Hi Angelica, There is no error.  When I select New Report, it brings back the New Report screen. I enter a new report name. Nothing happens when I click on Add Series.  This is the error message that displays in the following under the console tab in the developer tools. SCRIPT5007: Unable to get property '0' of undefined or null reference
context-sd.agent.reports.custom-8b2f60bdb97b6f6bf92e.js (1,24987)

Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 12, 2019

Hi Linda,

I tried to replicate this issue here, but it works normally.
Which browser are you using?
Can you test using another one?

Please, let us know this information so we can test using the same browser and try to isolate the issue.

Regards,
Angélica

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