Unable to Migrate Time to SLA plugin via JCMA from server to cloud

[prajakta.desai]

Hi Team,

we are unable to Migrate Time to SLA plugin via JCMA from server to cloud.

Can you please guide us how to fix this bug.

Please find attached screenshot for the same.

Regards,

Prajakta 

[Alex Koxaras _Relational_]

Hi @prajakta.desai 

Please take a look at their documentation here https://appfire.atlassian.net/wiki/spaces/TTSC/pages/37061678/I+want+to+migrate

In case you have followed their steps and still receiving a failed status, then contact them directly here https://appfire.atlassian.net/servicedesk/customer/portals

[Dilara Akyol _Appfire_]

Hi @prajakta.desai ,

It's Dilara from Appfire support team. I'm sorry to hear that you're facing this problem. We'll be happy to assist you with the support ticket that you raised.

Thank you for your understanding.

Regards,

Dilara