Scenario:
JSD project with JETI mail handler
The handler reads the mail > if matches existing request : add mail as comment
If character limit is bigger than what is set in JSD mail is rejected
Is it possible to truncate the mail content when adding to a comment?
With JETI it can be done for description field, but looks like it's not possible with Comment field.
I want to avoid increasing the characters limit, so I'm hoping for some other way to achieve this.
Any idea out there?
