Tracking and reporting incorrectly opened tasks by the reporter in Jira

[mekhak_bezhanian]

Hello everyone,

I’m looking for effective methods to track or report tasks that have been incorrectly opened by reporters in Jira. If anyone has experience with this issue or can suggest best practices, tools, or workflow modifications to manage these tasks more efficiently, I’d appreciate your insights.

Thank you!

[Rick Westbrock]

I think the possible solutions may depend on what you mean by "incorrectly opened", can you elaborate on that?