Hello Community,
Testing the Jira SD I've realized when I send an email the ticket was correctly open but the Priority was automatically 2.
Per default, every ticket would be open with priority 2?
Thanks & Best regards,
Hello @Carlos de Magalhaes
You need to edit the default priority for your project.
Project settings -> priority-> Actions ->edit priorities
https://confluence.atlassian.com/adminjiraserver/defining-priority-field-values-938847101.html
BR, Olga
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