We are sending the email to the support address for ticket creation but the ticket never gets created. We have re-indexed and checked all email settings and everything seems to be in place, This is a standalone on-premise installation
Jira Version: 11.0.13
OS: Server 2012 R2 6.3
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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