Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,360,041
Community Members
 
Community Events
168
Community Groups

The message was rejected because it is auto-reply mail.(JIRA Cloud)

The message was rejected because it is auto-reply email

1 comment

Jack Brickey Community Leader Nov 20, 2019

Could you provide a bit more context? Where are you seeing this error and under what scenario? Did something stop working? Was anything changed? etc...

It seems a notification/email is being sent to a no-reply email maybe but unsure.

We are using email to ticket system.when we drop email to abc@email.com it will create tickets.

But yesterday onwords it not created tickets.

In email log in Jira it shows above message

Have a look at the content of the email that is being sent - there is something in it that makes Jira believe it is an auto-reply.

Like Jack Brickey likes this

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Jira Service Management

An unofficial way to monitor a JSM mail handler for errors

...eturns true if any content is returned for the webResponse.body.data.first s...

667 views 3 20
Read article

Atlassian Community Events