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Below is the screenshot of Opsgenie integration, when ever an alert is created an auto generated incident will be created both in Opsgenie and Jira.
I want below highlighted (yellow) fields to be Bold when a incident is created in Jira.
however I tried reaching out the Opsgenie team they have suggested to use <b> & </b>. but the result is seen only in the Opsgenie alert ( fields are getting bold) but not in Jira.
Opsgenie team suggested to reach out to Jira support team.
Requesting you all to help us in resolving this issue.
requirement : When ever an alert is triggered we need those highlighted fields to be Bold - both in Opsgenie and also in JIRA.