I am using the External Import - CSV option. I can do the import, but status and resolution are not importing.
I am using a status in the workflow of the project, and a Resolution that exists within Jira, but the status imports as 'To Do' regardless of status in CSV file.
What am I missing?
Jira does let you import status and resolution, as long as you're utilising the Admin Importer, as opposed to the user one.
The Admin one is accessed via as a Jira Admin via:
^ I tested this just now - this is how I did it:
If you haven't tried Step 7, I'd do this first. This means you know the values are available when preparing the upload.
If this doesn't work - or this is how you did it - let us know!
Hey Najjar -
It is totally doable out of the box! It took me a bit, but I was able to get it to work.
The problem (for us) was that when we Selected 'Status' as a field to be mapped, it was not selecting the system field, but an old custom field. Once I made sure it was selecting the Field created by Jira it worked perfectly.
I was also able to change 'Created' Dates.
Hope you were able to get yours to work.
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