We created a Helpdesk as a test. This helpdesk has a certain landing page (it's in Dutch):
Then, we connected a knowledge base to this helpdesk so it would show suggested articles. This automatically added a new landing page in the helpdesk:
We like the suggested articles while creating a new service request, but we don't want that page as the landing page. How can we deactivate it, so users will be directed to the original landing page again?
@Tom Vandeweyer I can see that nobody answered on this topic. Were you able to find a solution? I just received the same request from my team.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.