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Skip the "More information about" landing page when connected to Confluence

We created a Helpdesk as a test. This helpdesk has a certain landing page (it's in Dutch):

Testbase 1.png

Then, we connected a knowledge base to this helpdesk so it would show suggested articles. This automatically added a new landing page in the helpdesk:Testbase 2.png

We like the suggested articles while creating a new service request, but we don't want that page as the landing page. How can we deactivate it, so users will be directed to the original landing page again?


1 answer

@Tom Vandeweyer I can see that nobody answered on this topic. Were you able to find a solution? I just received the same request from my team.

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