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Signatures scribble for Jira Service Desk


is there any pluggin that have a field within a ticket where the user can scribble a signature to receive and return a product?


5 answers

1 vote
Deleted user Oct 14, 2021

I am searching for the same. i would like to have technicians to let signoff the issues reported by the customers. The only thing i search is to add assets and then sign for getting the new devices.

We are also looking for the same thing ... any news ?

I stopped looking for it, I you find something please let me know.

Any luck as we want same thing?


I have also been looking for this for quite some time. We do field service work and use Jira as a Jobsheet record system. We need to get customers signature at the end of the job as proof that we where on site and the customer was happy with the works.

Hello Robert 


I have the same requirement as you as we have field services going out to the customer and still have not found a solution for signatures, which leads me to my next question. 

I would like to ask do you use time tracking and travel tracking IE Miles/KM traveled to site when field services go out to customers, if so please can you share your solution. 



Ricardo Da Silva 



we use worklog for travel time and labour. Charge flat rates for local work and per hour travelled for out of area.


we dont log KM as we do over 60 000km a year a dont need to for tax purposes.

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 01, 2018

While I have not used any of these personally I did find a few different plugins on that should be able to do this with Jira.

I hope this helps.


Thanks, Electronic Signature Fields and Electronic Signature don't fit the requirement since the user has to physically sign with its finger or an electronic pen, no login.

DocuSign is a good approach but involves more work for the agents.

I was looking for some plugin that just allow the user to make a draw/scribble on a field to capture the signature.

Like Robert Patterson likes this

Hi, i need same thing. Can you share if you found something?

Hasn't found anything yet.

March 2023 - still looking for the same

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