You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I stopped looking for it, I you find something please let me know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi,
I have also been looking for this for quite some time. We do field service work and use Jira as a Jobsheet record system. We need to get customers signature at the end of the job as proof that we where on site and the customer was happy with the works.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello Robert
I have the same requirement as you as we have field services going out to the customer and still have not found a solution for signatures, which leads me to my next question.
I would like to ask do you use time tracking and travel tracking IE Miles/KM traveled to site when field services go out to customers, if so please can you share your solution.
Regards
Ricardo Da Silva
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi,
we use worklog for travel time and labour. Charge flat rates for local work and per hour travelled for out of area.
we dont log KM as we do over 60 000km a year a dont need to for tax purposes.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
While I have not used any of these personally I did find a few different plugins on https://marketplace.atlassian.com/ that should be able to do this with Jira.
I hope this helps.
Andy
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks, Electronic Signature Fields and Electronic Signature don't fit the requirement since the user has to physically sign with its finger or an electronic pen, no login.
DocuSign is a good approach but involves more work for the agents.
I was looking for some plugin that just allow the user to make a draw/scribble on a field to capture the signature.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
still looking , i did find an app that the customer can sign on and then the signature upload as an attachment to the issue. Its a messy solution
We are asking our customers to sign on a bit of paper and take a photo ,,, very amateurish, good job we have a few customers that have regular call outs so they are used to it now
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.