I have very strange issue: the list in "Compoment" is different depending on the customer. For example let's say there are one customer email@example.com which is showing a list of selection in "Component". However for customer firstname.lastname@example.org, it is showing different lists in "Component". Does anyone know why?
If I understand the concern here is that two different users are seeing different potential values for the Component field. This should not happen when both users are viewing the same project. Components are bound to the project they are created in, but they are not in any way restricted as to which users see which values.
I could see two possible explanations for why two users might see different values here.
I would recommend trying to walk through these two possibilities first to better understand the cause here. If never appears to explain this, please let me know more about what each users sees and where within the application and perhaps we can investigate this further.
Thanks so much for your reply and sorry for my late response. I see that only one user is seeing different values in Component field. When I recreate the values again in Component field, all user where showing properly except for this user. Therefore maybe your assumption is correct, this user could be looking at different project. On top of this, I think this user was created when I was doing lots of tests and might have made some confusion.
Thanks so much again for your advice.
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