Please could advice be given if the following queries are possible, if so, please can detailed information be given for each;
1. Is it possible to automate reports, so that they don't have to be manually run each time?
2. Is it possible to export data/ reports into Excel or a PDF?
3. Can security permissions be set for customers to allow/ deny access to restricted content?
4. Can other applications be integrated with Jira Service Desk? An example, can an alert generated in an application automatically generate a ticket in Jira Service Desk?
5. Can templates be created for tickets to collect a required set of information?
6. Can agents/ admins be alerted when a ticket is assigned to them or their group?
7. Can teams see the progress of a ticket if it is assigned to another team?
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