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Setting up new queue but can’t exclude keyword

Amer Hameed July 22, 2019
Hello, I’m trying to setup a new queue to exclude a certain word “KACE” contained in the summary field but can’t get it to work with JQL:

Summary is not “KACE” doesn’t work for me.

Anyone able to lend a hand?

1 comment

Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 22, 2019

Hi Amer,

Try adding  summary !~ "KACE" to what you're using and let me know if that works.


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Amer Hameed July 23, 2019

That worked thank you Radu.

Like Radu likes this


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