Setting up automation to send emails

[Andrey Ivanov]

I have this kind of automation that comes by email, I want to do it better somehow, it would be desirable for something like a summary or task description to be displayed there, how can I do this?

[Callum Carlile _Automation Consultants_ · Accepted solution]

Hi @Andrey Ivanov - check out these docs, which list out all of the smart values which you can include in your email.

You can certainly include the description and summary by using {{issue.description}} and {{issue.summary}}.

Hope this helps!

[Igor Medeiros - Modus Create]

Hi @Andrey Ivanov 

If you are open to using 3rd-party solutions for your case, our app Notification Assistant for Jira can help you with this scenario

It allows you to customize and manage notifications in a way that suits your custom needs like creating fully customizable templates.

Feel free to reach out.