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Set the approver field when creating via apicall


I have bee trying to set the approver field by using the custom field ID along with an account ID and have tried user name an it is not working to set the approver during create.
 this is the body of my call:

{    "serviceDeskId""9",    "requestTypeId""115",    "requestFieldValues": {        "summary""test from postman",        "description""*Field1:* this field\r\n*Field2:* That Field",        "customfield_10003": [{"acountId":"5edaab1c3d527a0ac3b2754b"}]    }}

customfield_10003 is my approvers field and I have tried with "name" and "accountId" and have been unsuccessful in getting it to set the approver. 

any Ideas?


1 answer

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Answer accepted

If anyone is having this issue I was able to finally make it work. This issue I had was with my field name - It should be

"customfield_<ID>": [{"accountId":"<account ID>"}]

that will set your approver upon create. if you have more than one just separate by coma.


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