Set Filter of Approval View to Waiting for my Approval on default

[Awraam Fanariotis]

Hey everyone,

I want to change the default filter of the portal approver view to display the issues from “Waiting for my approval”.

Currently opening this view the filter is set to “approval history”.

Is it possible to change the default used filter?

Cheers

[Susan Hauth _Jira Queen_ · Accepted solution]

Hi,

That's strange.  The default is waiting for my approval?  Are you sure it's defaulting to Approvals History?

Or perhaps it defaults to that when you have no active approvals?

Susan

[Awraam Fanariotis]

Hi Susan,

just tested this and you are right. When there are no active approvals, than the approval history is shown.

Thanks a lot :)

Is it possible to always show the Waiting for approvals view, even tough there are no active approvals?

Cheers

Awraam

[Susan Hauth _Jira Queen_]

Hi,

Not without hacking into Service Desk.  Sorry about that.

If happy with response please mark as resolved (little checkmark).

Thanks....Susan

[Awraam Fanariotis]

Sure, thank you :)