Set Due Date for 30 days pass Created Date

[Mike Loving]

I would like to automatically set the due date of an issue on creation and set it for 30 days pass the created date.

For example: Issue ticket has a created date of 1/1/2024, due date should auto populate with 1/30/2024 when created date was triggered.

[Jovin · Accepted solution]

Hey @Mike Loving

This should be simple enough, meanwhile I don't have Data Center/Server the concept should be similar.

1. Create an Automation rule where the trigger is "Issue Created"
2. Add an action for "Edit Issue" and set the field as "Due Date"
3. In the value to set for the field put {{now.plusDays(30)}}
4. Test, and done!

[Mike Loving]

Jovin, this worked. Much appreciate the fast response.

[Ezgi Bayındır]

Hey @Mike Loving !

Welcome to the community. You need to use smart value to calculate your due date.

{{issue.createdDate.plusDays(30}}

Also check this link for smart values Automation smart values - date and time | Cloud automation Cloud | Atlassian Support
Check this link for similar question Solved: Format for start date + business days for due date... (atlassian.com)

[Nicolas Grossi]

@Mike Loving Welcome! You might tale a look at this link: https://community.atlassian.com/t5/Jira-questions/How-to-automatically-set-due-date-to-the-first-day-of-next-year/qaq-p/2267048

Nicolas